- Client
- U.S. E-commerce Brand
An online retailer selling through its own store and online marketplaces.
- Service
- Multi-State Sales Tax Compliance
Nexus tracking, state registrations, and recurring sales tax filings.
- Project Goal
- On-Time Filings in Every State
Stay compliant as sales grow into new states.
Client Overview
A U.S. e-commerce brand sold through its own online store and two marketplaces. Fast growth meant it crossed economic nexus thresholds in new states, and nobody on the team owned sales tax.
The Challenge
- Changing Nexus: Sales passed state thresholds without anyone noticing.
- Marketplace vs. Direct Sales: Marketplace-collected tax had to be separated from the brand's own sales.
- Different Filing Calendars: Each state had its own due dates and filing frequency.
The Solution
Xconcile's multi-state sales and use tax compliance team reviewed past sales by state, set up a monthly nexus check, and took over registrations and filings.
- Nexus Review: Monthly review of sales by state against each state's thresholds.
- State Registrations: Registering in new states before collection was required.
- Return Preparation: Preparing and filing returns on each state's schedule.
- Filing Calendar: One shared calendar of every due date and payment.
Results and Business Impact
The brand now knows where it has to collect tax and files every return on time, so the team can focus on growing sales.
- States Filed Monthly or Quarterly
- 18
- Late Filings Since Onboarding
- 0
- Hours Saved Each Month
- 15+
